The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Épisodes

1. Rewind: Shopify’s Hana Abaza on sales and marketing

   Publié: 14/04/2022
2. Oracle’s Catherine Blackmore on the evolution of customer success

   Publié: 07/04/2022
3. Questioning tech: The past, present, and future of survey tools

   Publié: 31/03/2022
4. New at Intercom: Hear all about the next generation of customer engagement

   Publié: 24/03/2022
5. Product evangelist John Cutler on becoming a catalyst for change

   Publié: 16/03/2022
6. Celebrating International Women's Day 2022: Women who broke the bias

   Publié: 08/03/2022
7. Growth marketing expert Ramli John on why you’re getting user onboarding wrong

   Publié: 03/03/2022
8. Wellbeing coach Marilyn Suttle on curbing burnout and attrition

   Publié: 24/02/2022
9. Velocity's Doug Kessler on bringing the mojo back to content marketing

   Publié: 17/02/2022
10. 2022 customer support trends: How support leaders are adapting

    Publié: 10/02/2022
11. CX expert Jay Baer on creating experiences that get your customers talking

    Publié: 03/02/2022
12. How do we feel about being called ‘women in tech’?

    Publié: 27/01/2022
13. Intercom on Product: Speeding back up when momentum drops

    Publié: 20/01/2022
14. Benn Stancil, founder of Mode, on how data science can help us make better decisions

    Publié: 13/01/2022
15. Drata’s CEO Adam Markowitz on creating a culture of cyber security

    Publié: 06/01/2022
16. 2021 in conversation: Learnings from the podcast

    Publié: 22/12/2021
17. Andrew Chen on how tech’s giants drive growth with network effects

    Publié: 16/12/2021
18. The story behind the chirp: Intercom’s notification sound

    Publié: 09/12/2021
19. Intercom presents Engineer Chats

    Publié: 02/12/2021
20. CX author Dan Gingiss on turning customers into your own salesforce

    Publié: 25/11/2021