The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Un podcast de Intercom - Les jeudis
Catégories:
438 Épisodes
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​​Shep Hyken on getting customers to come back again and again
Publié: 23/09/2021 -
Kevin Maney on designing your own category
Publié: 16/09/2021 -
Webflow’s Maggie Hott on building a scalable sales team from the ground up
Publié: 09/09/2021 -
Meet the team: Intercom's PMMs discuss our approach to product marketing
Publié: 02/09/2021 -
Celebrating 10 years of Intercom
Publié: 26/08/2021 -
Dialpad’s Dan O’Connell on how an all-in-one support approach can drive revenue
Publié: 12/08/2021 -
Rewind: Val Geisler on how to supercharge your email onboarding
Publié: 05/08/2021 -
BrowserStack’s Mark Rudden on hypergrowth in a global pandemic
Publié: 29/07/2021 -
Rewind: How Yelp drove down churn by building up customer success
Publié: 22/07/2021 -
IBM's Arin Bhowmick on designing ethical AI
Publié: 15/07/2021 -
Rewind: Matt Rogers on scaling your SaaS business
Publié: 08/07/2021 -
Rewind: Coda’s Shishir Mehrotra on rethinking docs from scratch
Publié: 01/07/2021 -
Celebrating Pride: Being out while the world is in
Publié: 24/06/2021 -
How Intercom is preparing for a return to the office
Publié: 17/06/2021 -
Rewind: Guru's Rick Nucci on using automation to scale your customer experience
Publié: 10/06/2021 -
Intercom on Product: Accelerating your strategy after COVID-19
Publié: 03/06/2021 -
Rewind: Lean UX author Jeff Gothelf on why design must have a seat at the table
Publié: 27/05/2021 -
Conversations with friends: 6 highlights from behind the mic
Publié: 20/05/2021 -
Gong’s Linda Lin on customer success strategies for moving upmarket
Publié: 13/05/2021 -
Rewind: Close.com’s Steli Efti on balancing competition and collaboration in sales
Publié: 06/05/2021
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com