The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Un podcast de Intercom - Les jeudis
Catégories:
438 Ăpisodes
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Velocity's Doug Kessler on bringing the mojo back to content marketing
Publié: 17/02/2022 -
2022 customer support trends: How support leaders are adapting
Publié: 10/02/2022 -
CX expert Jay Baer on creating experiences that get your customers talking
Publié: 03/02/2022 -
How do we feel about being called âwomen in techâ?
Publié: 27/01/2022 -
Intercom on Product: Speeding back up when momentum drops
Publié: 20/01/2022 -
Benn Stancil, founder of Mode, on how data science can help us make better decisions
Publié: 13/01/2022 -
Drataâs CEO Adam Markowitz on creating a culture of cyber security
Publié: 06/01/2022 -
2021 in conversation: Learnings from the podcast
Publié: 22/12/2021 -
Andrew Chen on how techâs giants drive growth with network effects
Publié: 16/12/2021 -
The story behind the chirp: Intercomâs notification sound
Publié: 09/12/2021 -
Intercom presents Engineer Chats
Publié: 02/12/2021 -
CX author Dan Gingiss on turning customers into your own salesforce
Publié: 25/11/2021 -
Writing coach Leslie OâFlahavan on the dos and donâts of customer messaging
Publié: 18/11/2021 -
UserOnboardâs Samuel Hulick on designing paths, not products
Publié: 11/11/2021 -
Meet the team: Intercomâs Brand Studio on evolving our brand
Publié: 04/11/2021 -
Leandra Fishman on driving revenue through stronger customer relationships
Publié: 28/10/2021 -
Jeff Toister on a guaranteed customer experience
Publié: 21/10/2021 -
Intercom's Jane Honey on perfecting career paths for product management
Publié: 14/10/2021 -
Intercom tour: Meet the Sydney office
Publié: 07/10/2021 -
Little Otterâs Rebecca Egger on making mental health care accessible to all
Publié: 30/09/2021
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com