The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

438 Épisodes

1. Stark’s CEO Cat Noone on designing accessible products

   Publié: 07/07/2022
2. Form specialist Caroline Jarrett on designing surveys that work

   Publié: 30/06/2022
3. G2's CMO Amanda Malko on the latest trends in software buying

   Publié: 23/06/2022
4. Pride 2022: Being out and bringing people in

   Publié: 16/06/2022
5. Intercom’s product principles: Back to the basics

   Publié: 09/06/2022
6. Customer Experience author Elizabeth Dixon on the CX that makes an impact

   Publié: 02/06/2022
7. Intercom on Product: Facing the tech slowdown

   Publié: 26/05/2022
8. 2022 CS Benchmark: How support quality impacts businesses

   Publié: 19/05/2022
9. Rewind: Slack’s Ali Rayl on supporting millions of daily active users

   Publié: 12/05/2022
10. Let's talk principles: Exploring how we build product at Intercom

    Publié: 05/05/2022
11. HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel

    Publié: 28/04/2022
12. Dialling it up: The evolution of phone support

    Publié: 21/04/2022
13. Rewind: Shopify’s Hana Abaza on sales and marketing

    Publié: 14/04/2022
14. Oracle’s Catherine Blackmore on the evolution of customer success

    Publié: 07/04/2022
15. Questioning tech: The past, present, and future of survey tools

    Publié: 31/03/2022
16. New at Intercom: Hear all about the next generation of customer engagement

    Publié: 24/03/2022
17. Product evangelist John Cutler on becoming a catalyst for change

    Publié: 16/03/2022
18. Celebrating International Women's Day 2022: Women who broke the bias

    Publié: 08/03/2022
19. Growth marketing expert Ramli John on why you’re getting user onboarding wrong

    Publié: 03/03/2022
20. Wellbeing coach Marilyn Suttle on curbing burnout and attrition

    Publié: 24/02/2022