The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Un podcast de Intercom - Les jeudis

Les jeudis

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466 Épisodes

  1. Gainsight PX founder Mickey Alon on using your product as a vehicle for growth

    Publié: 26/01/2023
  2. The future of learning: meet the edtech companies leading the way

    Publié: 19/01/2023
  3. MadKudu’s co-founder Francis Brero on unlocking the keys of product-led growth

    Publié: 12/01/2023
  4. CX expert Bill Price on creating frictionless customer experiences

    Publié: 05/01/2023
  5. 2022 in review: Highlights from this year's best conversations

    Publié: 20/12/2022
  6. Venture capitalist Harry Stebbings on getting into venture

    Publié: 15/12/2022
  7. How ChatGPT changed everything: Thoughts from the frontline of the AI/ML revolution

    Publié: 09/12/2022
  8. Intercom’s Product Principles: building solutions that fit the bill

    Publié: 01/12/2022
  9. ProfitWell founder Patrick Campbell on life after acquisition

    Publié: 23/11/2022
  10. Chili Piper’s Co-Founder Alina Vandenberghe on bootstrapping your way to success

    Publié: 17/11/2022
  11. Solving the Innovator's Dilemma: How successful companies are embracing innovation units

    Publié: 10/11/2022
  12. Surfboard founder Natasha Ratanshi-Stein on riding the wave of planning software for support

    Publié: 03/11/2022
  13. Collect's Founder Alex Delivet on automating data collection

    Publié: 27/10/2022
  14. Rewind: Strategyn’s Tony Ulwick on Jobs-to-be-Done

    Publié: 20/10/2022
  15. New at Intercom: Unlocking in-product messaging

    Publié: 13/10/2022
  16. Management coach Lara Hogan on perfecting the leadership craft

    Publié: 06/10/2022
  17. Engineering principles: Shaping the solution and building in small steps

    Publié: 29/09/2022
  18. How to deploy empathy to get the most out of customer interviews, according to Geocodio's Michele Hansen

    Publié: 22/09/2022
  19. Emojis mean business: The characters transforming business messaging

    Publié: 15/09/2022
  20. Intercom on Product: The new dawn of Machine Learning

    Publié: 08/09/2022

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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