The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

438 Épisodes

1. ProfitWell founder Patrick Campbell on life after acquisition

   Publié: 23/11/2022
2. Chili Piper’s Co-Founder Alina Vandenberghe on bootstrapping your way to success

   Publié: 17/11/2022
3. Solving the Innovator's Dilemma: How successful companies are embracing innovation units

   Publié: 10/11/2022
4. Surfboard founder Natasha Ratanshi-Stein on riding the wave of planning software for support

   Publié: 03/11/2022
5. Collect's Founder Alex Delivet on automating data collection

   Publié: 27/10/2022
6. Rewind: Strategyn’s Tony Ulwick on Jobs-to-be-Done

   Publié: 20/10/2022
7. New at Intercom: Unlocking in-product messaging

   Publié: 13/10/2022
8. Management coach Lara Hogan on perfecting the leadership craft

   Publié: 06/10/2022
9. Engineering principles: Shaping the solution and building in small steps

   Publié: 29/09/2022
10. How to deploy empathy to get the most out of customer interviews, according to Geocodio's Michele Hansen

    Publié: 22/09/2022
11. Emojis mean business: The characters transforming business messaging

    Publié: 15/09/2022
12. Intercom on Product: The new dawn of Machine Learning

    Publié: 08/09/2022
13. Rewind: Jean Hsu on people-centric management

    Publié: 01/09/2022
14. Kinzen’s CEO Mark Little on the fight against disinformation

    Publié: 25/08/2022
15. Algolia’s Sarah Dayan on what sets a staff plus engineer apart

    Publié: 18/08/2022
16. UserTesting’s Janelle Estes on using human insight to create memorable experiences

    Publié: 11/08/2022
17. Let's talk principles: From technical conservatism to connected, modular systems

    Publié: 04/08/2022
18. Sanj Bhayro on creating the right foundation to help businesses scale

    Publié: 28/07/2022
19. Three million downloads and counting: Inside Intercom reaches a podcasting milestone

    Publié: 21/07/2022
20. Stripe’s James Dyett on a customer-first approach to sales

    Publié: 14/07/2022