The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Un podcast de Intercom - Les jeudis

Les jeudis

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438 Épisodes

  1. Behavioral economics expert Melina Palmer on unlocking the science of consumer behavior

    Publié: 13/04/2023
  2. The great differentiator: How fintech companies are prioritizing great customer service

    Publié: 06/04/2023
  3. Customer support just got smarter: A closer look into our new ChatGPT-powered bot

    Publié: 30/03/2023
  4. CX expert Jon Picoult on shaping memories, not just experiences

    Publié: 23/03/2023
  5. Conversation starter: A chat about our groundbreaking new AI chatbot

    Publié: 14/03/2023
  6. The GPT effect: A new era of customer service

    Publié: 09/03/2023
  7. Intercom on Product: Our manifesto for next-generation customer service

    Publié: 02/03/2023
  8. Hi, Robot: Intercom interviews ChatGPT

    Publié: 23/02/2023
  9. Retail expert Joel Bines on the rise of the “me-centric” economy

    Publié: 16/02/2023
  10. AI in the designer's toolbox: Shaping the future with ChatGPT

    Publié: 07/02/2023
  11. ChatGPT is here to stay. Where will it take us?

    Publié: 02/02/2023
  12. Our grand experiment with ChatGPT and generative AI

    Publié: 31/01/2023
  13. Gainsight PX founder Mickey Alon on using your product as a vehicle for growth

    Publié: 26/01/2023
  14. The future of learning: meet the edtech companies leading the way

    Publié: 19/01/2023
  15. MadKudu’s co-founder Francis Brero on unlocking the keys of product-led growth

    Publié: 12/01/2023
  16. CX expert Bill Price on creating frictionless customer experiences

    Publié: 05/01/2023
  17. 2022 in review: Highlights from this year's best conversations

    Publié: 20/12/2022
  18. Venture capitalist Harry Stebbings on getting into venture

    Publié: 15/12/2022
  19. How ChatGPT changed everything: Thoughts from the frontline of the AI/ML revolution

    Publié: 09/12/2022
  20. Intercom’s Product Principles: building solutions that fit the bill

    Publié: 01/12/2022

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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