The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Épisodes

1. Writing coach Leslie O’Flahavan on the dos and don’ts of customer messaging

   Publié: 18/11/2021
2. UserOnboard’s Samuel Hulick on designing paths, not products

   Publié: 11/11/2021
3. Meet the team: Intercom’s Brand Studio on evolving our brand

   Publié: 04/11/2021
4. Leandra Fishman on driving revenue through stronger customer relationships

   Publié: 28/10/2021
5. Jeff Toister on a guaranteed customer experience

   Publié: 21/10/2021
6. Intercom's Jane Honey on perfecting career paths for product management

   Publié: 14/10/2021
7. Intercom tour: Meet the Sydney office

   Publié: 07/10/2021
8. Little Otter’s Rebecca Egger on making mental health care accessible to all

   Publié: 30/09/2021
9. ​​Shep Hyken on getting customers to come back again and again

   Publié: 23/09/2021
10. Kevin Maney on designing your own category

    Publié: 16/09/2021
11. Webflow’s Maggie Hott on building a scalable sales team from the ground up

    Publié: 09/09/2021
12. Meet the team: Intercom's PMMs discuss our approach to product marketing

    Publié: 02/09/2021
13. Celebrating 10 years of Intercom

    Publié: 26/08/2021
14. Dialpad’s Dan O’Connell on how an all-in-one support approach can drive revenue

    Publié: 12/08/2021
15. Rewind: Val Geisler on how to supercharge your email onboarding

    Publié: 05/08/2021
16. BrowserStack’s Mark Rudden on hypergrowth in a global pandemic

    Publié: 29/07/2021
17. Rewind: How Yelp drove down churn by building up customer success

    Publié: 22/07/2021
18. IBM's Arin Bhowmick on designing ethical AI

    Publié: 15/07/2021
19. Rewind: Matt Rogers on scaling your SaaS business

    Publié: 08/07/2021
20. Rewind: Coda’s Shishir Mehrotra on rethinking docs from scratch

    Publié: 01/07/2021