The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Un podcast de Intercom - Les jeudis

Les jeudis

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466 Épisodes

  1. Miro CEO Andrey Khusid on the art of distributed teamwork

    Publié: 16/01/2020
  2. Design expert Jared Spool on teaching UX to the next generation

    Publié: 09/01/2020
  3. Intercom on Product: The dawn of a new decade

    Publié: 03/01/2020
  4. Pause/Rewind: 2019 on the Inside Intercom podcast

    Publié: 19/12/2019
  5. Scale: How Vidyard uncovered a multimillion-dollar growth lever - by moving downmarket (S02:E05)

    Publié: 12/12/2019
  6. Scale: Ok, Google: Scale my SaaS business (S02E04)

    Publié: 05/12/2019
  7. Scale: How to achieve 2,500% revenue growth: 5 lessons from Paddle’s Ed Fry (S02E03)

    Publié: 27/11/2019
  8. Intercom on Product: The intersection of company and product strategy

    Publié: 25/11/2019
  9. Scale: How Sprout Social increased retention with customer-centric marketing (S02:E02)

    Publié: 21/11/2019
  10. Scale: How Yelp drove down churn by building a customer success org (S02:E01)

    Publié: 14/11/2019
  11. Spendesk's Nicolas Marchais on evolving with your market

    Publié: 07/11/2019
  12. The Sales Summit: In summation

    Publié: 05/11/2019
  13. Woven CEO Tim Campos on how to spend your most important asset. (Spoiler: It’s time)

    Publié: 31/10/2019
  14. The Sales Summit: Challenges of growth

    Publié: 29/10/2019
  15. People & Company’s Bailey Richardson on how to find your people

    Publié: 24/10/2019
  16. The Sales Summit: Scaling sales with automation

    Publié: 22/10/2019
  17. Intercom on Product: Rethinking outcomes over output

    Publié: 17/10/2019
  18. The Sales Summit: The need for speed

    Publié: 15/10/2019
  19. Louis Rosenfeld on how UX design can close the gaps between people

    Publié: 10/10/2019
  20. Fix My Churn’s Val Geisler on how to supercharge your email onboarding

    Publié: 03/10/2019

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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