The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

438 Épisodes

1. Scale: How Sprout Social increased retention with customer-centric marketing (S02:E02)

   Publié: 21/11/2019
2. Scale: How Yelp drove down churn by building a customer success org (S02:E01)

   Publié: 14/11/2019
3. Spendesk's Nicolas Marchais on evolving with your market

   Publié: 07/11/2019
4. The Sales Summit: In summation

   Publié: 05/11/2019
5. Woven CEO Tim Campos on how to spend your most important asset. (Spoiler: It’s time)

   Publié: 31/10/2019
6. The Sales Summit: Challenges of growth

   Publié: 29/10/2019
7. People & Company’s Bailey Richardson on how to find your people

   Publié: 24/10/2019
8. The Sales Summit: Scaling sales with automation

   Publié: 22/10/2019
9. Intercom on Product: Rethinking outcomes over output

   Publié: 17/10/2019
10. The Sales Summit: The need for speed

    Publié: 15/10/2019
11. Louis Rosenfeld on how UX design can close the gaps between people

    Publié: 10/10/2019
12. Fix My Churn’s Val Geisler on how to supercharge your email onboarding

    Publié: 03/10/2019
13. Beyond the hype: Practical advice on building a platform

    Publié: 26/09/2019
14. Close.com's Steli Efti on balancing competition and collaboration in sales

    Publié: 19/09/2019
15. Human-Centered Design Network's Gerry Scullion on inclusive architecture

    Publié: 12/09/2019
16. Intercom on Product 5: Rise of the “keyboard-first” generation

    Publié: 05/09/2019
17. Everything we’ve learned about scaling sales

    Publié: 29/08/2019
18. Intercom’s Jonathon Colman on why content designers should do less

    Publié: 22/08/2019
19. Lean UX author Jeff Gothelf on why design must have a seat at the table

    Publié: 15/08/2019
20. Slack’s Lane Collins on radical convenience in the customer experience

    Publié: 08/08/2019