The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Épisodes

1. Blind co-founder Kyum Kim on the hidden power of anonymity

   Publié: 17/09/2020
2. The appliance of science: Mark Roberge’s formula for scaling

   Publié: 10/09/2020
3. Built for You: How customer feedback informs what we ship

   Publié: 03/09/2020
4. Subscribing to the future with Zuora's Carl Gold

   Publié: 27/08/2020
5. Intercom on Product: Meet your marketer

   Publié: 25/08/2020
6. Tech philosopher Alex Wolf on designing harmonious technology

   Publié: 20/08/2020
7. From Adobe to Walmart: How Sprinklr won over the world’s most valuable brands

   Publié: 13/08/2020
8. Stack Overflow CEO Prashanth Chandrasekar on writing the script of the future

   Publié: 06/08/2020
9. Scale: Clearbit’s VP of Customer Success on turning economic headwinds into a growth opportunity

   Publié: 30/07/2020
10. Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools

    Publié: 23/07/2020
11. Scale: Checking in on Shopify Plus' 11,000 checkouts per minute

    Publié: 16/07/2020
12. G2's Kevin Indig on searching for meaning and the meaning of search

    Publié: 09/07/2020
13. Scale: How Zapier supports 3 million users by investing in customer outcomes

    Publié: 02/07/2020
14. We run on inclusion: Sharing stories and lived experiences

    Publié: 27/06/2020
15. Speaking out: Inside Intercom on allyship

    Publié: 25/06/2020
16. Understanding the Conversational Support Funnel framework

    Publié: 23/06/2020
17. Kathryn Finney on intersectionality and using your privilege for good

    Publié: 18/06/2020
18. Inside Intercom X Black Tech Unplugged

    Publié: 11/06/2020
19. 8′46″

    Publié: 04/06/2020
20. Jonathan Anguelov on Aircall’s $65 million Series C success and the future of the phone call

    Publié: 28/05/2020