The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Un podcast de Intercom - Les jeudis
Catégories:
438 Épisodes
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Scale: Clearbit’s VP of Customer Success on turning economic headwinds into a growth opportunity
Publié: 30/07/2020 -
Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools
Publié: 23/07/2020 -
Scale: Checking in on Shopify Plus' 11,000 checkouts per minute
Publié: 16/07/2020 -
G2's Kevin Indig on searching for meaning and the meaning of search
Publié: 09/07/2020 -
Scale: How Zapier supports 3 million users by investing in customer outcomes
Publié: 02/07/2020 -
We run on inclusion: Sharing stories and lived experiences
Publié: 27/06/2020 -
Speaking out: Inside Intercom on allyship
Publié: 25/06/2020 -
Understanding the Conversational Support Funnel framework
Publié: 23/06/2020 -
Kathryn Finney on intersectionality and using your privilege for good
Publié: 18/06/2020 -
Inside Intercom X Black Tech Unplugged
Publié: 11/06/2020 -
8′46″
Publié: 04/06/2020 -
Jonathan Anguelov on Aircall’s $65 million Series C success and the future of the phone call
Publié: 28/05/2020 -
Ryan Steinberg on fostering empathetic automation
Publié: 21/05/2020 -
H.O.M.E: Entertainment - when all the world's a stage
Publié: 14/05/2020 -
Intercom on Product: Understanding your customer is key to good product judgment
Publié: 12/05/2020 -
H.O.M.E: Market - when this little piggy stayed home
Publié: 07/05/2020 -
H.O.M.E: Off the clock - love, laughter, and life through a lens
Publié: 30/04/2020 -
H.O.M.E: Health and wellness in the great indoors
Publié: 23/04/2020 -
Revisiting Wootric’s Deepa Subramanian thoughts on measuring the voice of the customer
Publié: 16/04/2020 -
Navigating the surge: A customer support roundtable
Publié: 09/04/2020
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com