The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Épisodes

1. Beyond the hype: Practical advice on building a platform

   Publié: 26/09/2019
2. Close.com's Steli Efti on balancing competition and collaboration in sales

   Publié: 19/09/2019
3. Human-Centered Design Network's Gerry Scullion on inclusive architecture

   Publié: 12/09/2019
4. Intercom on Product 5: Rise of the “keyboard-first” generation

   Publié: 05/09/2019
5. Everything we’ve learned about scaling sales

   Publié: 29/08/2019
6. Intercom’s Jonathon Colman on why content designers should do less

   Publié: 22/08/2019
7. Lean UX author Jeff Gothelf on why design must have a seat at the table

   Publié: 15/08/2019
8. Slack’s Lane Collins on radical convenience in the customer experience

   Publié: 08/08/2019
9. Brex's Michael Tannenbaum on fintech growth strategies

   Publié: 01/08/2019
10. Intercom on Product: The principles behind how we build

    Publié: 25/07/2019
11. New Relic's Mark Weitzel on creating open developer communities

    Publié: 18/07/2019
12. HubSpot’s Michael Redbord on staying in touch with your customers as you scale

    Publié: 11/07/2019
13. Josh Seiden on why your product team should focus on outcome vs. output

    Publié: 04/07/2019
14. Intercom on Product: The most valuable meetings for building product

    Publié: 27/06/2019
15. Slack’s Ceci Stallsmith on marketing your product platform

    Publié: 19/06/2019
16. Box’s Jeetu Patel on becoming a platform company

    Publié: 13/06/2019
17. Building apps to expand your product’s reach, with MadKudu's Liam Boogar-Azoulay

    Publié: 06/06/2019
18. Intercom on Product: How we unlock the power of feedback

    Publié: 30/05/2019
19. Measuring the voice of the customer with Wootric's Deepa Subramanian

    Publié: 23/05/2019
20. The story behind building Product Tours

    Publié: 16/05/2019