Experience Action
Un podcast de Jeannie Walters, CCXP - Les mardis
Catégories:
100 Épisodes
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Innovate with CX
Publié: 18/04/2023 -
Overcoming Imposter Syndrome in CX Careers
Publié: 11/04/2023 -
What's a Service Code and How Do We Use It?
Publié: 04/04/2023 -
Journey Mapping - What's Next!?
Publié: 28/03/2023 -
CX Budget for Growing Businesses
Publié: 21/03/2023 -
WHY Align CX with Business Goals?
Publié: 14/03/2023 -
CX and EX At Once
Publié: 07/03/2023 -
Becoming Customer-Centric
Publié: 28/02/2023 -
Customer Experience (CX) Examples in Evolving Industries
Publié: 21/02/2023 -
Managing Change with Customers
Publié: 14/02/2023 -
Top 10 Ways Customer Experience (CX) Makes a Better World
Publié: 07/02/2023 -
Customer Experience (CX) Value Creation
Publié: 31/01/2023 -
Characteristics of Great Customer Experience (CX)
Publié: 24/01/2023 -
Process Improvement VS. Customer Experience
Publié: 17/01/2023 -
Defining Customer Experience
Publié: 10/01/2023 -
5 Questions for Customer Experience (CX) Leaders
Publié: 03/01/2023 -
How To Use a Customer Experience (CX) Mission
Publié: 27/12/2022 -
Customer Experience (CX) Training
Publié: 20/12/2022 -
Leadership Buy In
Publié: 13/12/2022 -
Welcome to the Podcast
Publié: 08/12/2022
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
