Experience Action
Un podcast de Jeannie Walters, CCXP - Les mardis
Catégories:
100 Épisodes
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CX Pulse Check - February 2024
Publié: 27/02/2024 -
How Much Data Is Too Much?
Publié: 20/02/2024 -
Navigating Customer Expectations: Strategies to Weather the Storm and Excel in CX
Publié: 13/02/2024 -
Right and Wrong Ways to Use AI in CX
Publié: 06/02/2024 -
CX Pulse Check - January 2024
Publié: 30/01/2024 -
How Do You Balance Innovation and Simplicity?
Publié: 23/01/2024 -
What Influences All Leaders To Care About Customer Experience?
Publié: 16/01/2024 -
What is the Value of Customer Feedback?
Publié: 09/01/2024 -
5 Must-Do's to End the Year Strong
Publié: 12/12/2023 -
Balancing Humans and AI in CX
Publié: 05/12/2023 -
CX Pulse Check - November 2023
Publié: 28/11/2023 -
Your CX Library
Publié: 14/11/2023 -
Getting Part-Time Employees to Embrace CX
Publié: 07/11/2023 -
A Scary CX Story
Publié: 31/10/2023 -
CX Pulse Check #2
Publié: 24/10/2023 -
Customer Experience VS. Member Experience
Publié: 17/10/2023 -
Acting on Negative Feedback
Publié: 10/10/2023 -
Updating CX Foundations
Publié: 03/10/2023 -
CX Pulse Check
Publié: 26/09/2023 -
Prioritizing with a CX Charter
Publié: 19/09/2023
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
