Experience Action
Un podcast de Jeannie Walters, CCXP - Les mardis
113 Épisodes
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Break Down The Silos - or Not?
Publié: 29/10/2024 -
Get B2B Partners Aligned with CX
Publié: 22/10/2024 -
Prioritize the Right Things
Publié: 15/10/2024 -
CX Pulse Check - October 2024
Publié: 08/10/2024 -
Small Business CX Advantages
Publié: 01/10/2024 -
Insights from Overwhelming Data
Publié: 24/09/2024 -
First 100 Days as a CX Leader
Publié: 17/09/2024 -
CX Pulse Check - September 2024
Publié: 10/09/2024 -
Synergy with CX, EX, UX
Publié: 03/09/2024 -
Countdown to CX Day
Publié: 27/08/2024 -
Turning Negative Touchpoints into Positive Ones
Publié: 20/08/2024 -
So Many Improvements! Where to Start?
Publié: 13/08/2024 -
CX Pulse Check - August 2024
Publié: 06/08/2024 -
Getting Leaders to CARE about CX
Publié: 30/07/2024 -
Customer Service or Customer Experience
Publié: 23/07/2024 -
AI in the Employee Experience
Publié: 16/07/2024 -
CX Pulse Check - July 2024
Publié: 09/07/2024 -
Cybersecurity and CX
Publié: 25/06/2024 -
Management or CX Consulting?
Publié: 18/06/2024 -
Cross-Functional Communication
Publié: 11/06/2024
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
