Customer Support Leaders
Un podcast de Charlotte Ward
341 Épisodes
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79: Forecasting in Support with Matt Dale
Publié: 21/05/2020 -
78: Forecasting in Support with Greg Skirving
Publié: 20/05/2020 -
77: Forecasting in Support with Mike Redbord
Publié: 19/05/2020 -
76: Forecasting in Support with Craig Stoss
Publié: 18/05/2020 -
75: Support Contributing to Revenue with Josh Magsam
Publié: 15/05/2020 -
74: Support Contributing to Revenue with Erica Mancuso
Publié: 14/05/2020 -
73: Support Contributing to Revenue with Craig Stoss
Publié: 13/05/2020 -
72: Support Contributing to Revenue with Mo McKibbin
Publié: 12/05/2020 -
71: Support Contributing to Revenue with Mike Redbord
Publié: 11/05/2020 -
70: Self-care in Support with Lauren Rose Eimers
Publié: 08/05/2020 -
69: Self-care in Support with Hilary Dudek
Publié: 07/05/2020 -
68: Self-care in Support with Ryan Klausner
Publié: 06/05/2020 -
67: Self-care in Support with Greg Skirving
Publié: 05/05/2020 -
66: Self-care in Support with Ulrike Pitzschke
Publié: 04/05/2020 -
65: Onboarding New Hires with Ackerman
Publié: 01/05/2020 -
64: Onboarding New Hires with Kaylin Bailey
Publié: 30/04/2020 -
63: Onboarding New Hires with Craig Stoss
Publié: 29/04/2020 -
62: Onboarding New Hires with Ash Rhodes
Publié: 28/04/2020 -
61: Onboarding New Hires with Lauren Rose Eimers
Publié: 27/04/2020 -
60: Building Leaders in Your Team with Greg Skirving
Publié: 24/04/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.