Customer Support Leaders
Un podcast de Charlotte Ward
341 Épisodes
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59: Building Leaders in Your Team with Ryan Klausner
Publié: 23/04/2020 -
58: Building Leaders in Your Team with Josh Magsam
Publié: 22/04/2020 -
57: Building Leaders in Your Team with Ash Rhodes
Publié: 21/04/2020 -
56: Building Leaders in Your Team with Meredith Molloy
Publié: 20/04/2020 -
55: Panel: How customer-centric are you?
Publié: 17/04/2020 -
54: Panel: Customer communications in a crisis
Publié: 10/04/2020 -
53: Panel: Handling layoffs like a human
Publié: 03/04/2020 -
52: Panel: Corona-crisis check-in
Publié: 27/03/2020 -
51: Panel: Women Leaders in Support
Publié: 20/03/2020 -
Upcoming Specials
Publié: 16/03/2020 -
50: Hiring in Support with Josh Magsam
Publié: 13/03/2020 -
49: Hiring in Support with Alyssa Percell
Publié: 12/03/2020 -
48: Hiring in Support with Craig Stoss
Publié: 11/03/2020 -
47: Hiring in Support with Kristina King
Publié: 10/03/2020 -
46: Hiring in Support with Ulrike Pitzschke
Publié: 09/03/2020 -
45: Careers in Support with Kristina King
Publié: 06/03/2020 -
44: Careers in Support with Mike Redbord
Publié: 05/03/2020 -
43: Careers in Support with Vanessa Subramaniam
Publié: 04/03/2020 -
42: Careers in Support with Natalie Ruhl
Publié: 03/03/2020 -
41: Careers in Support with Matt Dale
Publié: 02/03/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.