130 Épisodes

  1. #9: Pt. 2 - Don't Treat All Customers the Same: The Customer-Base Audit with Dr. Peter Fader of Wharton Pt.

    Publié: 06/11/2022

  2. #8: Pt. 1. - Don't Treat All Customers the Same: The Customer-Base Audit with Dr. Peter Fader of Wharton

    Publié: 27/10/2022

  3. #7: Delivering Happiness 2.0 with Alex Genov, Head of Customer Research at Zappos

    Publié: 20/10/2022

  4. #6: Gaining Executive Support & CXPA Benefits with Board Chair Nancy Porte

    Publié: 13/10/2022

  5. #5: Designing Digital Transformation to Improve CX with HP's Jaya Sudarshan

    Publié: 29/09/2022

  6. #4: Building Trust with Key Stakeholders - Author Charles H. Green

    Publié: 22/09/2022

  7. #3: Engaging Employees for Outstanding Customer Experiences with Stacey Nevel, CCXP

    Publié: 08/09/2022

  8. #2: Design Thinking with Diane Magers, CCXP

    Publié: 01/09/2022

  9. #1: From Impressed to Obsessed - Author Jon Picoult

    Publié: 25/08/2022

  10. Trailer

    Publié: 18/08/2022

7 / 7

Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.

Visit the podcast's native language site