Experience Action
Un podcast de Jeannie Walters, CCXP - Les mardis
Catégories:
113 Épisodes
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The Art of CX Leadership
Publié: 15/04/2025 -
CX Pulse Check - April 2025
Publié: 08/04/2025 -
Turning Employee Insights into Customer Experience Breakthroughs
Publié: 01/04/2025 -
Event Planning and CX
Publié: 25/03/2025 -
Build Your CX Scorecard
Publié: 18/03/2025 -
CX Pulse Check - March 2025
Publié: 11/03/2025 -
What Do Customers Want?
Publié: 04/03/2025 -
Get the CX Executive Role
Publié: 25/02/2025 -
Storytelling to Connect with Customers
Publié: 18/02/2025 -
CX Pulse Check - February 2025
Publié: 11/02/2025 -
Commodities and Customer Experience
Publié: 04/02/2025 -
Inclusive Communications and Training
Publié: 28/01/2025 -
CX Pulse Check - January 2025
Publié: 21/01/2025 -
CX Wins from 100 Episodes
Publié: 14/01/2025 -
5 Year-End Reflection Questions
Publié: 17/12/2024 -
Misaligned Customer Expectations
Publié: 10/12/2024 -
CX Pulse Check - December 2024
Publié: 03/12/2024 -
Mission and Vision in CX Strategy
Publié: 19/11/2024 -
Turning Negative Feedback Into Actionable Insights
Publié: 12/11/2024 -
CX Pulse Check - November 2024
Publié: 05/11/2024
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
