341 Épisodes

  1. 244: Fireside with Matt Dale

    Publié: 29/04/2022

  2. From The Archives: 177: Fireside with Chris Taylor

    Publié: 22/04/2022

  3. From The Archives: 175: Fireside with Tadas Labudis

    Publié: 15/04/2022

  4. 243: Fireside with Vaishali Dialani

    Publié: 08/04/2022

  5. 242: Fireside with Whitney Brittingham and Aakrit Prasad

    Publié: 01/04/2022

  6. 241: Fireside with Andrew Ou

    Publié: 25/03/2022

  7. 240: Fireside with Reagan Helms

    Publié: 18/03/2022

  8. From The Archives: 171: Fireside with Sandra Thompson

    Publié: 11/03/2022

  9. 239: Fireside with Craig Stoss

    Publié: 04/03/2022

  10. 238: Fireside with Sam Semuhin

    Publié: 25/02/2022

  11. 237: Fireside with Sophie Heller

    Publié: 18/02/2022

  12. 236: Fireside with Sam Semuhin

    Publié: 11/02/2022

  13. 235: Fireside with Jason Yun

    Publié: 04/02/2022

  14. 234: Fireside with Valentina Thoerner

    Publié: 28/01/2022

  15. 233: Fireside with Craig Stoss

    Publié: 21/01/2022

  16. 232: Fireside with Ethan Walfish

    Publié: 14/01/2022

  17. 231: Fireside with Ash Rhodes

    Publié: 07/01/2022

  18. 230: Fireside with Simone Secci

    Publié: 31/12/2021

  19. 229: Fireside with Matt Dale

    Publié: 24/12/2021

  20. 228: Fireside with Craig Stoss

    Publié: 17/12/2021

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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