Customer Support Leaders
Un podcast de Charlotte Ward
341 Épisodes
-
131: Support’s Relationship to Sales with Jason Cutter
Publié: 19/10/2020 -
130: Support’s Relationship to Product with Ashley Sachs
Publié: 16/10/2020 -
129: Support’s Relationship to Product with Andrea Saez
Publié: 15/10/2020 -
128: Support’s Relationship to Product with Matt Dale
Publié: 14/10/2020 -
127: Support’s Relationship to Product with Craig Stoss
Publié: 13/10/2020 -
126: Support’s Relationship to Product with Simone Secci
Publié: 12/10/2020 -
125: Freelancing in Support with Nicole Jackson
Publié: 09/10/2020 -
124: Freelancing in Support with Mo McKibbin
Publié: 08/10/2020 -
123: Freelancing in Support with Andrei Kamarouski
Publié: 07/10/2020 -
122: Freelancing in Support with Jenny Dempsey
Publié: 06/10/2020 -
121: Freelancing in Support with Zeni Bandy
Publié: 05/10/2020 -
Bonus - INBOUND 2020
Publié: 28/09/2020 -
120: CSAT with Simone Secci
Publié: 25/09/2020 -
119: CSAT with Chris Taylor
Publié: 24/09/2020 -
118: CSAT with Nicholas Zeisler
Publié: 23/09/2020 -
117: CSAT with Mo McKibbin
Publié: 22/09/2020 -
116: CSAT with Denise Twum
Publié: 21/09/2020 -
115: Support Scope with Mike Redbord
Publié: 18/09/2020 -
114: Support Scope with Mo McKibbin
Publié: 17/09/2020 -
113: Support Scope with Craig Stoss
Publié: 16/09/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
