Customer Service Academy
Un podcast de Tony Johnson
140 Épisodes
-
158: 8 Hospitality Insights to Improve Your Customer Experience
Publié: 01/06/2024 -
157: Building Customer Loyalty Through Sustainability With Christy Cook
Publié: 19/05/2024 -
156: Your 5 Step Roadmap to Customer Centricity
Publié: 22/04/2024 -
155: Smarter Chatbots + AI to Delight Customers With Peter Voss
Publié: 08/04/2024 -
154: 7 Tips to Selecting Your Customer Experience Leader
Publié: 26/03/2024 -
153: Using Pattern of Management To Drive Customer + Employee Experiences
Publié: 09/03/2024 -
152: Understanding Customers With Dave Norton
Publié: 01/03/2024 -
151: Great Employee Experiences = Great Customer Experiences
Publié: 28/01/2024 -
150: Human-Level Customer Experience From A.I. With Nikola Mrkšić
Publié: 13/01/2024 -
149: Customer Experience Trends for 2024
Publié: 30/12/2023 -
148: Creating Magnetizing Experiences in Corporate Real Estate With Simon Elliot
Publié: 10/12/2023 -
147: Win the Holiday Hustle to Delight Your Customers and Employees
Publié: 25/11/2023 -
146: Strengths Based, Trauma Informed Marketing and Experiences With Kat Kennan
Publié: 17/11/2023 -
145: 10 Effective Team and Customer Communication Strategies
Publié: 05/11/2023 -
144: Spooktacular Leadership Lessons From Halloween
Publié: 27/10/2023 -
143: Leading Digital Product Strategy and Transformation with Jonathon Hensley
Publié: 14/10/2023 -
142: Getting the Most Out of Customer Service Week (and CX Day)
Publié: 01/10/2023 -
141: 5 Step Framework to Protect Quality and Experience
Publié: 19/09/2023 -
140 Leadership Mindset for Growth With James Saliba
Publié: 09/09/2023 -
139: Simplified Journey Mapping to Grow Your Customer Loyalty (and Sales)
Publié: 26/08/2023
Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Who's ready to IGNITE YOUR SERVICE! Learn more today at https://www.igniteyourservice.com/comeback. You can also email me at [email protected] or call/text 606-356-7447.
