336 Épisodes

  1. A year in enterprise AI: 2023 review with Frank Schneider, Verint

    Publié: 06/12/2023
  2. What's going on at OpenAI? Plus, some LLM developments, with Matt Taylor

    Publié: 22/11/2023
  3. Leveraging Amazon Bedrock for Generative AI Applications with JP

    Publié: 16/11/2023
  4. The proof is in your data: conversation analytics at scale with Andrew Moorhouse

    Publié: 15/11/2023
  5. AI literacy with Mara Cairo, Product Owner, Amii

    Publié: 03/11/2023
  6. AI in Healthcare with Adam Odessky, Sensley

    Publié: 01/11/2023
  7. AI-based routing in contact centres with Ronald Rubens, Sentio CX

    Publié: 27/10/2023
  8. Conversations Squared With Justin randall

    Publié: 24/10/2023
  9. Customer journey analytics with Tim Friebel

    Publié: 02/10/2023
  10. The Uniphore approach to conversational automation with Kim West

    Publié: 26/09/2023
  11. Why messaging should be part of your content strategy, with Nick Martin

    Publié: 21/09/2023
  12. The future trajectory of AI in customer experience, with Sham Aziz

    Publié: 20/09/2023
  13. Conversations2 - Millani Jayasingkam

    Publié: 30/08/2023
  14. LLMs in practice with Matt Taylor, Knowbl

    Publié: 29/08/2023
  15. UX Design with LLMs, with Braden Ream, CEO, Voiceflow

    Publié: 23/08/2023
  16. Mikhail Burstev, Founder of Deep Pavlov, talks AI orchestration and LLMs

    Publié: 11/08/2023
  17. How Salesforce are using LLMs with Greg Bennett

    Publié: 11/08/2023
  18. LLMs and the future of intelligence, with Paul Sweeney, Webio

    Publié: 03/08/2023
  19. Talking LLMs with Voiceflow’s first Senior Conversation Design Advocate - Peter Isaacs!

    Publié: 20/07/2023
  20. Large language models and finding value with Witlingo's Ahmed Bouzid

    Publié: 20/07/2023

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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.“One of the most consistently insightful and deeply respected podcasts in the industry”Bradley Metrock, Score Publishing Hosted on Acast. See acast.com/privacy for more information.

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