336 Épisodes

  1. Voice AI in the contact centre: 2021 trends, with Dan Miller, Opus Research

    Publié: 11/01/2021

  2. Incorporating VUI into your UX repertoire with Stuart Silverstein

    Publié: 27/11/2020

  3. Voice commerce: The current state of play with James Poulter

    Publié: 23/11/2020

  4. Creating independent voice assistants with Kavita Reddi and Sirish Reddi

    Publié: 23/11/2020

  5. Adding voice to screens with Hannes Heikinheimo

    Publié: 16/11/2020

  6. How voice AI is disrupting industries with Mike Zagorsek

    Publié: 26/10/2020

  7. The future of conversational commerce with David Clark and Tim Atkinson

    Publié: 19/10/2020

  8. Alexa for caregiving with Mark Gray

    Publié: 16/10/2020

  9. The Rundown: What's Algolia upto?

    Publié: 14/10/2020

  10. Voice advertising effects on charity donations with Charlie Cadbury

    Publié: 05/10/2020

  11. Conversation design best practice with Salesforce's Greg Bennett

    Publié: 26/09/2020

  12. Amazon's Paul Cutsinger tells us what's new

    Publié: 02/09/2020

  13. Your audio strategy's Holy Trinity with Ron Jaworski

    Publié: 24/08/2020

  14. Designing human-like voice bots for IVR with Einav Itamar

    Publié: 03/08/2020

  15. Automating call centres with AI

    Publié: 14/07/2020

  16. Multi-modal design with Google's Daniel Padgett

    Publié: 22/06/2020

  17. Alexa is part of the family now with Rozzi Meredith

    Publié: 15/06/2020

  18. Using voice to make Scientists more productive with Dan DeAlmeida

    Publié: 15/06/2020

  19. SMS conversation design with Hillary and Matthew Black

    Publié: 15/06/2020

  20. The Rundown: THE API, Beeb and the most recognisable audio logos

    Publié: 12/06/2020

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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.“One of the most consistently insightful and deeply respected podcasts in the industry”Bradley Metrock, Score Publishing Hosted on Acast. See acast.com/privacy for more information.

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