weWFM Show
Un podcast de weWFM
60 Épisodes
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Inside the mind of a WFM Expert with Adriana Olteanu
Publié: 25/09/2022 -
Special Spanish - Por qué las empresas deberían invertir en América Latina y qué hace que los trabajadores latinos sean tan únicos con Sebástian Téllez
Publié: 18/09/2022 -
WFM in the cryptocurrency market, dealing with power outages, six sigma as a skill for WFM, and volume stress testing activities with Eugene De Gee
Publié: 11/09/2022 -
Special Portuguese -Os segredos por trás de um dos profissionais em WFM de maior sucesso no Brasil com Welington Alves
Publié: 04/09/2022 -
Striking a balance between supply and demand in your contact center with Garry Gormley
Publié: 28/08/2022 -
How cultural differences affect the WFM operations & metrics With Evelyn Brooks from “Land of Eternal Spring", Guatemala
Publié: 14/08/2022 -
Workforce Management job market from the point of view of Ian Lasplace, the founder of Longreach Recruitment
Publié: 31/07/2022 -
A director's view on the future of WFM with Rene Nijman
Publié: 14/07/2022 -
What are the challenges that a WFM solution needs to answer as it helps to shape the future of our industry, with Ryan Wang founder & CEO - Assembled
Publié: 04/07/2022 -
Comparing WFM deployments in the Contact Centre vs Retail with Napoleon Muisa
Publié: 19/06/2022 -
How can Data enable decision making with Nikki Calhoun
Publié: 05/06/2022 -
Teleperformance's award-winning WFM and BI collaboration initiative with Georgios Kagalos and Bahadr Eren
Publié: 22/05/2022 -
How to persuade stakeholders to support a Workforce Management initiative with Matthew Armbruster, Workforce Manager for Cepheid's Americas Customer Care Operations
Publié: 08/05/2022 -
The impact that Culture has on your ability to get things done with Marie Diks
Publié: 25/04/2022 -
A compelling argument for WFM and HR to collaborate more with Daniel Christmas
Publié: 10/04/2022 -
The operations pluralist: from WFM to business expansion with Emery Ong
Publié: 27/03/2022 -
The skills to master to maximise your WFM career with Emile Anthony Nair
Publié: 13/03/2022 -
The misperception that WFM is only about data with Jeffrey Lijffijt
Publié: 27/02/2022 -
Why Workforce Management is Essential for BPO Vendor Management Success with Anshuman Dwivedi
Publié: 15/02/2022 -
The ultimate guide to who & what weWFM is and what we hope to accomplish
Publié: 05/02/2022
weWFM is on a mission to help people enjoy staying informed, with a wide variety of stories, that will explore the most important prerequisites for increasing customer happiness, employee retention, and cost-effectiveness is effective workforce management. In essence, it is to understand about assigning the right employees with the right skills to the right job at the right time, to meet demand.
