31 Épisodes

  1. Ep 010 The Service Operations Podcast – Customer in the Startup Ecosystem with Ganga S

    Publié: 17/12/2021

  2. Ep 009 The Service Operations Podcast – Standardisation & Customisation in Service with Varsha Kothawle

    Publié: 09/12/2021

  3. Ep 008 The Service Operations Podcast – Service Scaling & Measurement with Sharad Sharma

    Publié: 04/12/2021

  4. Ep 007 The Service Operations Podcast – Consumer in the Digital World with Gunneet Bally

    Publié: 27/11/2021

  5. Ep 006 The Service Operations Podcast – Operations in Service with Nilesh Deshpande

    Publié: 20/11/2021

  6. Ep 005 The Service Operations Podcast - User Xperience & Design with Apala Chavan

    Publié: 13/11/2021

  7. Ep 004 The Service Operations Podcast – Fraud Prevention with Kalyani Pillay

    Publié: 07/11/2021

  8. Ep 003 The Service Operations Podcast - Service Culture and Leadership with Gabriella Horak

    Publié: 03/11/2021

  9. Ep 002 The Service Operations Podcast - Escalated Complaints Management with Manasi Mohare

    Publié: 23/10/2021

  10. Ep 001 The Service Operations Podcast - Preventive legal with Arunoday Ganguly

    Publié: 16/10/2021

  11. Introduction to The Service Operations podcast with Satinder Kaur

    Publié: 09/10/2021

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One thing that impacts service positively more than anything else is high quality Service Operations. Join Satinder Kaur, who has spent over 20 years helping a large organisation manage serve millions of customers, as she talks to leaders who will share their practical knowledge and experiences of Service Management from their unique vantage points. If you are leading or managing a service based business and want to understand the nuances of high quality service operations, spanning over setting up, scaling and reducing service operations costs the show is for you.

Visit the podcast's native language site