Questions for now - Compelling perspectives on digital CX
Un podcast de TELUS Digital
Catégories:
63 Épisodes
-
Shifting customer engagement from transactional to human
Publié: 04/10/2019 -
Using data to understand customers from Wix.com
Publié: 21/06/2019 -
How Dropbox converts freemium users into premium payers
Publié: 07/06/2019 -
The CX guru showing great companies how to be amazing
Publié: 31/05/2019 -
Meet the CX leader who learned her trade in the trenches
Publié: 24/04/2019 -
WIA – Conall Laverty, Founder & CEO
Publié: 11/04/2019 -
How Headspace converts new users into customers for life
Publié: 15/03/2019 -
Getting clever about CRM - Insights from Salesforce
Publié: 11/02/2019 -
The importance of a customer-first mindset - Insights from HubSpot
Publié: 19/03/2018 -
How I raised Net Promoter Score from 8 to 68 - Alan McNab, MD EMEA of Velocidi
Publié: 13/03/2018 -
Scaling CX - A talk with Airbnb's head of global customer experience
Publié: 05/03/2018 -
7 imperatives for moving your customer experience to the next level
Publié: 19/02/2018 -
Jeffrey Puritt - President & CEO, TELUS International
Publié: 05/02/2018 -
Rod Jones - the man who helps CX Leads make better decisions
Publié: 21/01/2018 -
Leadership coaching - Insights from tech giant Airbnb (with Renn Vara)
Publié: 08/01/2018 -
Cogs and Marvel - Roisin Callaghan, CEO C&G USA
Publié: 24/12/2017 -
Vivino - Chad Boonsupa, Global VP of Customer Experience
Publié: 10/12/2017 -
Getting personal: Leveraging the power of IoT and big data (with Strava)
Publié: 27/11/2017 -
Peter Ryan - Ryan Strategic Advisory
Publié: 22/11/2017 -
Asana - Brian Boroff, Head of Customer Success, Services and User Operations
Publié: 12/11/2017
Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.