Psychology of Customer Success
Un podcast de Rachel Provan
27 Épisodes
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Let's Talk Failure - and why you need it!
Publié: 17/01/2024 -
The Mental Blocks Around the Customer Journey
Publié: 10/01/2024 -
The Helper Personality
Publié: 10/01/2024 -
The Essential Mindset Shifts for Successful Leadership
Publié: 10/01/2024 -
The Human Problem with Customer Success
Publié: 10/01/2024 -
It's Just Easier If I Do It
Publié: 10/01/2024 -
Welcome to Psychology of Customer Success by Rachel Provan
Publié: 17/12/2023
Humans don’t think and act like computers. So why are you setting your CS strategy based solely on logic? Join Customer Success Expert turned Brain-based CS Leadership and Strategy Coach, Rachel Provan, each Wednesday as she pulls back the curtain on how to use Cognitive, Behavioral, and Evolutionary psychology to create positive influence with your customers, and your internal teams.So if you want to unlock customer-led growth, get buy-in from the C-suite, and skyrocket your career - this show is for you.
