Pink Elephant - The IT and ITIL Service Management Experts

162 Épisodes

1. The Kotter Workshop: All I Needed to Know About Leading Change

   Publié: 12/01/2007
2. Understanding The Release Policy

   Publié: 05/01/2007
3. Security Managment

   Publié: 22/12/2006
4. Performance Management: Tying The Service Desk To The ITIL Framework

   Publié: 15/12/2006
5. Capacity Management

   Publié: 08/12/2006
6. Announcing Two New Practical Workshops On Developing The CMDB And The Service Catalog

   Publié: 01/12/2006
7. Process Simulations

   Publié: 24/11/2006
8. Implementing Problem Management

   Publié: 17/11/2006
9. Understanding Change Models

   Publié: 10/11/2006
10. ITIL Awards

    Publié: 03/11/2006
11. Pink Blogs

    Publié: 03/11/2006
12. Pink Elephant's 11th Annual Conference Update

    Publié: 27/10/2006
13. Knowledge Management

    Publié: 20/10/2006
14. The Practicality Of Prioritization

    Publié: 06/10/2006
15. Change & Release Implementation Reviews

    Publié: 29/09/2006
16. Pink Elephant's 11th Annual Conference Preview

    Publié: 22/09/2006
17. The ITIL® Communication Plan

    Publié: 15/09/2006
18. The Role Of The Process Owner - The Key To Process Success

    Publié: 08/09/2006
19. Mountains, Molehills And Dead Buffaloes

    Publié: 01/09/2006
20. Developing A Balance View Of Measurement

    Publié: 25/08/2006