The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Un podcast de Intercom - Les jeudis

Les jeudis

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466 Épisodes

  1. Des Traynor, Paul Adams and Emmet Connolly on 2018 product and design lessons

    Publié: 03/01/2019
  2. Sujan Patel on scaling growth with chatbots

    Publié: 20/12/2018
  3. Facebook Workplace’s Julien Codorniou on turning companies into communities

    Publié: 13/12/2018
  4. Ambient Strategy‘s April Dunford on what marketers get wrong about positioning

    Publié: 06/12/2018
  5. ProfitWell’s Patrick Campbell on the art and science of pricing

    Publié: 29/11/2018
  6. Matt Hodges on being Intercom's first product marketer

    Publié: 22/11/2018
  7. Mongo DB's Meagen Eisenberg on the must-have marketing tech stack

    Publié: 15/11/2018
  8. Sabrina Gordon on growing customer support in a product-first company

    Publié: 08/11/2018
  9. David Skok on the metrics every SaaS company should be tracking

    Publié: 01/11/2018
  10. The myths of product market fit with Intercom's Greg Davis

    Publié: 25/10/2018
  11. SalesLoft's Sydney Sloan on championing the customer experience

    Publié: 18/10/2018
  12. Rise of the bots

    Publié: 11/10/2018
  13. Des Traynor's lessons on scaling a team

    Publié: 04/10/2018
  14. Jake Knapp on redesigning the way we work

    Publié: 27/09/2018
  15. Sales and marketing alignment with Intercom's Jeff Serlin and Brian Kotlyar

    Publié: 20/09/2018
  16. Brian Donohue, Director of Product Management at Intercom

    Publié: 13/09/2018
  17. How to tell your company story, with Intercom's Jeff Gardner

    Publié: 06/09/2018
  18. GV’s Kate Aronowitz and Vanessa Cho on leading through design

    Publié: 30/08/2018
  19. Design in interesting times with Intercom's Emmet Connolly

    Publié: 23/08/2018
  20. Nick Caldwell, VP of Engineering at Reddit

    Publié: 16/08/2018

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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