Making the Fan
Un podcast de David Millay
Catégories:
139 Épisodes
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$208k for a LeBron replay? NFTs Explained
Publié: 31/03/2021 -
How Fandom is Evolving w/ Zoe Scaman
Publié: 24/03/2021 -
Amaze Your Customers and Fans w/ Shep Hyken
Publié: 12/03/2021 -
Leadership Lessons from a Disney Legend w/ Lee Cockerell
Publié: 09/03/2021 -
Find Your SPARK w/ Simon T. Bailey
Publié: 01/03/2021 -
Making Swag Easy w/ Jeremy Parker
Publié: 22/02/2021 -
Shifting Perspectives for Customer-Centric Marketing w/ Elisa Padilla
Publié: 17/02/2021 -
Celebrating 50 episodes with our Top 5 favorite clips
Publié: 08/02/2021 -
Designing Effective Remote Work Teams w/ Steph Smith
Publié: 02/02/2021 -
Utilizing Technology to Solve Business Problems w/ Adam Polansky
Publié: 25/01/2021 -
The Future of Customer Experience w/ Steven Van Bellegham
Publié: 19/01/2021 -
Bringing the X-Factor to Guest and Employee Experience w/ Kami Testa
Publié: 13/01/2021 -
The Customer Experience Playbook w/ Jonathan Daniels
Publié: 21/12/2020 -
Importance of Versatility and Vulnerability in Leadership
Publié: 14/12/2020 -
A Culture of Experimentation and Innovation w/ Jesse Cole
Publié: 08/12/2020 -
Lessons from the Business of Hip-Hop w/ Dan Runcie
Publié: 01/12/2020 -
The Future of Venue Experiences w/ Drew Berst
Publié: 23/11/2020 -
The Power of Service and Reinvention w/ Brandon Steiner
Publié: 16/11/2020 -
Great Leaders Establish, Operationalize, and Sustain Values
Publié: 10/11/2020 -
Livestreams, Guest Experience Philosophy, and CX at the Polls
Publié: 04/11/2020
Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis.