Making the Fan

Un podcast de David Millay

Catégories:

139 Épisodes

  1. $208k for a LeBron replay? NFTs Explained

    Publié: 31/03/2021
  2. How Fandom is Evolving w/ Zoe Scaman

    Publié: 24/03/2021
  3. Amaze Your Customers and Fans w/ Shep Hyken

    Publié: 12/03/2021
  4. Leadership Lessons from a Disney Legend w/ Lee Cockerell

    Publié: 09/03/2021
  5. Find Your SPARK w/ Simon T. Bailey

    Publié: 01/03/2021
  6. Making Swag Easy w/ Jeremy Parker

    Publié: 22/02/2021
  7. Shifting Perspectives for Customer-Centric Marketing w/ Elisa Padilla

    Publié: 17/02/2021
  8. Celebrating 50 episodes with our Top 5 favorite clips

    Publié: 08/02/2021
  9. Designing Effective Remote Work Teams w/ Steph Smith

    Publié: 02/02/2021
  10. Utilizing Technology to Solve Business Problems w/ Adam Polansky

    Publié: 25/01/2021
  11. The Future of Customer Experience w/ Steven Van Bellegham

    Publié: 19/01/2021
  12. Bringing the X-Factor to Guest and Employee Experience w/ Kami Testa

    Publié: 13/01/2021
  13. The Customer Experience Playbook w/ Jonathan Daniels

    Publié: 21/12/2020
  14. Importance of Versatility and Vulnerability in Leadership

    Publié: 14/12/2020
  15. A Culture of Experimentation and Innovation w/ Jesse Cole

    Publié: 08/12/2020
  16. Lessons from the Business of Hip-Hop w/ Dan Runcie

    Publié: 01/12/2020
  17. The Future of Venue Experiences w/ Drew Berst

    Publié: 23/11/2020
  18. The Power of Service and Reinvention w/ Brandon Steiner

    Publié: 16/11/2020
  19. Great Leaders Establish, Operationalize, and Sustain Values

    Publié: 10/11/2020
  20. Livestreams, Guest Experience Philosophy, and CX at the Polls

    Publié: 04/11/2020

5 / 7

Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis. 

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