Customer Support Leaders
Un podcast de Charlotte Ward
341 Épisodes
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169: Slack Support with Chris Jewitt
Publié: 14/01/2021 -
168: Slack Support with Sean Tanos
Publié: 13/01/2021 -
167: Slack Support with Fletcher Richman
Publié: 12/01/2021 -
166: Slack Support with Vlad Shlosberg
Publié: 11/01/2021 -
2021 Kickoff
Publié: 04/01/2021 -
165: Year in Review: Can’t Get No Satisfaction
Publié: 01/01/2021 -
164: Year in Review: Successful Improvements
Publié: 31/12/2020 -
163: Year in Review: Looking Back at Forecasting
Publié: 30/12/2020 -
162: Year in Review: Growing the Business through Support
Publié: 29/12/2020 -
161: Year in Review: Growing Teams and Leaders
Publié: 28/12/2020 -
160: Year in Review: Bringing People Together
Publié: 25/12/2020 -
159: Year in Review: Careers and Hiring
Publié: 24/12/2020 -
158: Year in Review: Numbers and Beyond
Publié: 23/12/2020 -
157: Year in Review: Reviews, Goals and Performance
Publié: 22/12/2020 -
156: Year in Review: Metrics
Publié: 21/12/2020 -
155: Year in Review: Leadership Careers
Publié: 18/12/2020 -
154: Year in Review: Frustrations and Awkward Conversations
Publié: 17/12/2020 -
153: Year in Review: The First Week
Publié: 16/12/2020 -
152: Year in Review: Podcast Journey Part 2
Publié: 15/12/2020 -
151: Year in Review: Podcast Journey Part 1
Publié: 14/12/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
