Customer Support Leaders
Un podcast de Charlotte Ward
341 Épisodes
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209: Fireside with Ash Rhodes
Publié: 25/06/2021 -
208: Fireside with Doug Akers
Publié: 18/06/2021 -
207: Fireside with Josh Magsam
Publié: 11/06/2021 -
206: Fireside with Jim Israel
Publié: 04/06/2021 -
205: Fireside with Vlad Shlosberg
Publié: 28/05/2021 -
204: Fireside with Lauren Fearn
Publié: 21/05/2021 -
203: Fireside with Hannah Steiman
Publié: 14/05/2021 -
202: Fireside with Sharad Khandelwal
Publié: 07/05/2021 -
201: Fireside with Ethan Walfish
Publié: 30/04/2021 -
200: Managing Change with Lauren Rose Eimers
Publié: 23/04/2021 -
199: Managing Change with Josh Magsam
Publié: 22/04/2021 -
198: Managing Change with Adela Bodor
Publié: 21/04/2021 -
197: Managing Change with Natalie Ruhl
Publié: 20/04/2021 -
196: Managing Change with Lauren Fearn
Publié: 19/04/2021 -
195: The Perfect Support Email with Leslie O’Flahavan
Publié: 16/04/2021 -
194: The Perfect Support Email with Craig Stoss
Publié: 15/04/2021 -
193: The Perfect Support Email with Nicholas Zeisler
Publié: 14/04/2021 -
192: The Perfect Support Email with Stacy Justino
Publié: 13/04/2021 -
191: The Perfect Support Email with Ethan Walfish
Publié: 12/04/2021 -
190: Support in the Business with Josh Magsam
Publié: 09/04/2021
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
