Customer Support Leaders
Un podcast de Charlotte Ward
341 Épisodes
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20: Transitioning to Leadership - Personal Perspectives with Simone Secci
Publié: 31/01/2020 -
19: Transitioning to Leadership - Personal Perspectives with Chris Taylor
Publié: 30/01/2020 -
18: Transitioning to Leadership - Personal Perspectives with Kristina King
Publié: 29/01/2020 -
17: Transitioning to Leadership - Personal Perspectives with Natalie Ruhl
Publié: 28/01/2020 -
16: Transitioning to Leadership - Personal Perspectives with Ash Rhodes
Publié: 27/01/2020 -
15: Awkward Conversations with Lauren Eimers
Publié: 24/01/2020 -
14: Awkward Conversations with Matt Dale
Publié: 23/01/2020 -
13: Awkward Conversations with Meredith Molloy
Publié: 22/01/2020 -
12: Awkward Conversations with Ash Rhodes
Publié: 21/01/2020 -
11: Awkward Conversations with Hilary Dudek
Publié: 20/01/2020 -
10: Future of Support with Jenny Dempsey
Publié: 17/01/2020 -
9: Future of Support with Kristina King
Publié: 16/01/2020 -
8: Future of Support with Meredith Molloy
Publié: 15/01/2020 -
7: Future of Support with Vanessa Subramaniam
Publié: 14/01/2020 -
6: Future of Support with Craig Stoss
Publié: 13/01/2020 -
5: Empathy with Ash Rhodes
Publié: 10/01/2020 -
4: Empathy with Craig Stoss
Publié: 09/01/2020 -
3: Empathy with Natalie Ruhl
Publié: 08/01/2020 -
2: Empathy with Matt Dale
Publié: 07/01/2020 -
1: Empathy with Jenny Dempsey
Publié: 06/01/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.