Customer Service Gold Dust Podcast
Un podcast de Gavin Scott
88 Épisodes
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EP 68: The Importance of Giving Compliments
Publié: 13/07/2022 -
EP 67: Contact Center Secrets with Matt Beckwith
Publié: 06/07/2022 -
EP 66: Getting the Little Things Right in Customer Service
Publié: 29/06/2022 -
EP 65: Best Ever Customer Service in the Hospitality Industry
Publié: 22/06/2022 -
EP 64: Creating Customer D.E.L.I.G.H.T!
Publié: 15/06/2022 -
EP 63: Developing Your Mindset
Publié: 08/06/2022 -
EP 62: Telecommuting in the Customer Service Industry with Kate Brouse
Publié: 01/06/2022 -
EP 61: The Benefits of Mystery Shopping with Elaine Lee
Publié: 25/05/2022 -
EP 60: Location-Planning with Sarah Hitchcock
Publié: 18/05/2022 -
EP 59: Riding the Waves with Natasha Ratanshi-Stein
Publié: 11/05/2022 -
EP 58: Rick DeLisi
Publié: 04/05/2022 -
EP 57: Think Wow with Dan Brown
Publié: 27/04/2022 -
EP 56: Creating VIP Customer Experience with Carolene Méli
Publié: 20/04/2022 -
EP 55: Reconnecting The Customer Experience with Mads Fosselius
Publié: 13/04/2022 -
EP 54: Accelerating Your CX Journey with Nate Brown
Publié: 06/04/2022 -
EP 53: Digitally Transforming CX with Diane Magers
Publié: 30/03/2022 -
EP 52: Three Key Things That Will Drive Improvement Onward and Upwards with Jimmy Hosang
Publié: 23/03/2022 -
EP 51: Predictive Analysis with Hrushi Kulkarni
Publié: 16/03/2022 -
EP 50: Overnight "Celebrity Service" with Geoff Ramm
Publié: 09/03/2022 -
EP 49: Think Wow with Rebecca Brown
Publié: 02/03/2022
Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business, of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.