Customer Service Academy
Un podcast de Tony Johnson
140 Épisodes
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58: Great Leaders Ask the Best Questions
Publié: 02/04/2021 -
57: Building Collaboration Through the Future of Workplace Design with Barbara Boden
Publié: 26/03/2021 -
56: Leadership Lessons From The Justice League Snyder Cut Movie
Publié: 19/03/2021 -
55: The Power of YES
Publié: 12/03/2021 -
54: Treat Your Team Like Customers and Watch Them Thrive
Publié: 05/03/2021 -
53: Does Your Team Know What's Going On?
Publié: 26/02/2021 -
52: Technology That Enables Employees and Delights Guests With Sean Reiter
Publié: 19/02/2021 -
51: If You Make Things Too Hard for Customers They Will Abandon You
Publié: 12/02/2021 -
50: Connecting Your Brand Story to Your Customers With Christopher Wallace
Publié: 05/02/2021 -
49: Building Client + Customer Trust During Times of Adversity and Uncertainty
Publié: 29/01/2021 -
48: A Mindful Approach to Transformation With Georgina Miranda
Publié: 22/01/2021 -
47: 5 Powerful Guest Service Phrases
Publié: 15/01/2021 -
46: Building Energy and Trust In Your Virtual Call Center With Steve Bederman
Publié: 08/01/2021 -
45: Customers Will Be Less Forgiving in 2021 - Here Are Your New Year's Strategies
Publié: 02/01/2021 -
44: The Power of Giving Back With Gratitude
Publié: 26/12/2020 -
43: Reimagining the Future of the Workplace With Simon Elliot
Publié: 18/12/2020 -
42: The Six Canons of Customer Service
Publié: 12/12/2020 -
41: Inside Your Customer's Imagination With Chip Bell
Publié: 04/12/2020 -
40: 5 Steps to Implement Your Customer Experience Strategy
Publié: 27/11/2020 -
39: Delivering Safety, Quality, and Hospitality on Black Friday
Publié: 20/11/2020
Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Who's ready to IGNITE YOUR SERVICE! Learn more today at https://www.igniteyourservice.com/comeback. You can also email me at [email protected] or call/text 606-356-7447.
