Crack the Customer Code
Un podcast de Adam and Jeannie - Les mardis
509 Épisodes
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003: Experience Action Podcast - Customer Experience Training
Publié: 20/12/2022 -
002: Experience Action Podcast - Sponsorship Initiatives
Publié: 13/12/2022 -
New Podcast Introduction: Experience Action with Jeannie Walters
Publié: 12/12/2022 -
500: Bourbon Summit
Publié: 29/11/2022 -
499: The Present and Future of CX
Publié: 22/11/2022 -
498: Jay Baer, The Need for Speed
Publié: 15/11/2022 -
497: Looking Back on CX
Publié: 08/11/2022 -
496: Jeff Toister, The Guaranteed Experience
Publié: 01/11/2022 -
495: Common CX Mistakes
Publié: 25/10/2022 -
494: Jen Bailin, The Bright, Big Future of CX
Publié: 18/10/2022 -
493: Special Announcement
Publié: 11/10/2022 -
492: Zhecho Dobrev, The Value of Emotions
Publié: 04/10/2022 -
491: Answer to Abusive Customers: Shut Down Support?
Publié: 27/09/2022 -
490: Deon Nicholas, Human-Centered AI
Publié: 20/09/2022 -
489: Customer Health Score
Publié: 13/09/2022 -
488: Dr. Shirley Davis, Inclusive Leadership
Publié: 06/09/2022 -
487: Season Intro
Publié: 05/09/2022 -
486: Bourbon Summit, Season Finale
Publié: 19/04/2022 -
485: David Sakamoto, The Power of Transparency
Publié: 12/04/2022 -
484: Empathy and Leadership
Publié: 05/04/2022
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
