CELab: The Customer Education Lab

152 Épisodes

1. Episode 152 - NetExam - Beyond Customer Training: Demystifying Channel Partner Education

   Publié: 10/03/2025
2. CELab - Ep 151 - Elli Neeld - Building AI Chatbots for CX

   Publié: 23/02/2025
3. CELab - Ep 150 - Celebrating 150 Episodes - Reflections on our Journey in Customer Education

   Publié: 08/02/2025
4. CELab - Ep 149 - Julie Cochrane - Balancing Instructor-Led Delivery Costs with Customer Value: A Pricing Playbook

   Publié: 24/01/2025
5. Ep 148 - Roasting the Robot CELabs Live Commentary on AI-Generated Content

   Publié: 10/01/2025
6. CELab Ep 147 - CELab 2024 Wrapped - Part 2

   Publié: 27/12/2024
7. CELab Ep 146 - CELab 2024 Wrapped

   Publié: 12/12/2024
8. CELab Ep 145 - Craig Hewitt - The Future of Podcasting and Customer Growth

   Publié: 30/11/2024
9. CELab Ep 144 - Cultivating a Culture of Learning: Trimble's Innovative Approach to Customer Education

   Publié: 15/11/2024
10. CELab Ep 143 - Neel Balar - Clueso - Revolutionizing Customer Education with AI-Powered Video Creation

    Publié: 31/10/2024
11. CELab - Ep 142 - Samantha Murray - Boomeranging Back into Customer Ed

    Publié: 17/10/2024
12. CELab - Ep 141 - Rethinking Customer Education Strategy: The Power of Active Listening

    Publié: 03/10/2024
13. CELab - Ep 140 - Dan Ennis - Bridging the Gap - Collaboration Between Digital Customer Success and Customer Education

    Publié: 19/09/2024
14. CELab - Ep 139 - Melissa Kruminas @ Docebo - Building Value-Led / Product-Supported Customer Education

    Publié: 05/09/2024
15. CELab - Ep 138 - Michele Wiedemer - The Learner-Centered Design Model - Part 2

    Publié: 22/08/2024
16. Ep 137 – Michele Wiedemer - The Learner-Centered Design Model - Part 1

    Publié: 08/08/2024
17. Ep 136 - Mini - Who's Going To Arrest Me When I Get My Certification Program Wrong?

    Publié: 25/07/2024
18. Ep 135 - Lila Meyer - From Vanity Metrics to ROI: How Gainsight is Connecting Education to Business Impact

    Publié: 11/07/2024
19. Ep 134 - Geoffrey Moore - Crossing the Chasm with Customer Education

    Publié: 27/06/2024
20. Episode 133 - Zoe Ludwig on Driving Brand Advocacy and Product Led Growth through Education

    Publié: 14/06/2024