Amazing Business Radio
Un podcast de Shep Hyken & C-Suite Radio - Les mardis
Catégories:
495 Épisodes
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How Generative AI is Disrupting the Call Center World Featuring Richard Smullen
Publié: 14/11/2023 -
Are Your Customers Happy Or Not? Featuring Miika Mäkitalo
Publié: 07/11/2023 -
The “More Than Perfect” Business Model Featuring Paul Rutter
Publié: 31/10/2023 -
The Transformational Economy Featuring Aransas Savas
Publié: 24/10/2023 -
Cisco's Four Key Steps to Enhancing Customer Experience Featuring Andrew Carothers
Publié: 17/10/2023 -
What is Conversational AI and How is It Changing Customer Support? Featuring Peter Mullen
Publié: 10/10/2023 -
Turning Customer Support from a Cost Center into a Revenue Generator Featuring Alex Ross
Publié: 03/10/2023 -
The Impact of Tipping and "Tipflation" on Customer Satisfaction Featuring Forrest Morgeson
Publié: 26/09/2023 -
Boosting Customer Satisfaction with Quick and Consistent Responses Featuring Howard Moodycliffe
Publié: 19/09/2023 -
Understanding the "Why" Behind Your Net Promoter Score (NPS) Featuring Jason Barro
Publié: 12/09/2023 -
How to Redefine Leadership and Empower Employees Featuring Chris Mefford
Publié: 05/09/2023 -
Hallmark Explains How Personalization Enhances Business Relationships and the Customer Experience
Publié: 29/08/2023 -
Delivering a Customer Obsessed Service Experience Featuring Mark Ang
Publié: 22/08/2023 -
Aligning Marketing and Training for a Consistent Customer Experience Featuring Barry LaBov
Publié: 15/08/2023 -
Creating a Destination Employment Experience with Avaya's CEO
Publié: 08/08/2023 -
The Role of Human Interaction in a Digital-First World Featuring Tom Martin
Publié: 01/08/2023 -
Intuitive AI and Customer Experience (CX) Featuring Anand Janefalkar
Publié: 25/07/2023 -
Why Employee Experience (EX) is the New Customer Experience (CX) Featuring Philip Mandelbaum
Publié: 18/07/2023 -
The CX Impact of A Subscription Model: Switching From Ownership to Usership Featuring Yann Toutant
Publié: 11/07/2023 -
Simplicity Leads to Customer Loyalty Featuring Ricardo Saltz Gulko
Publié: 04/07/2023
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know in order to take their success to the next level. Amazing Business Radio airs every week on, itunes, Soundcloud, and other platforms and channels.
