Amazing Business Radio
Un podcast de Shep Hyken & C-Suite Radio - Les mardis
530 Épisodes
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The Evolution of CX Featuring Scott Harris
Publié: 02/02/2021 -
The Reality of Offensive Customer Behavior Featuring Eric Williamson
Publié: 26/01/2021 -
5-Star CX of the Future Featuring Mahesh Ram
Publié: 19/01/2021 -
The New, Better Customer Experience Featuring Dennis Wakabayashi
Publié: 12/01/2021 -
The Power of the Handwritten Note Featuring David Wachs
Publié: 05/01/2021 -
Emotional Engagement and Customer Centricity Featuring Vibhas Ratanjee
Publié: 29/12/2020 -
Stronger Through Adversity Featuring Joseph Michelli
Publié: 22/12/2020 -
Know Your Customers Featuring Gabriele Masili
Publié: 15/12/2020 -
Create Value for Your Customers Featuring Teresa Anania
Publié: 08/12/2020 -
How Chatbots Can Deliver Better Customer Service Featuring Philippe Mesritz
Publié: 01/12/2020 -
Become Your Customer’s Trusted Advisor Featuring Todd Hartley
Publié: 24/11/2020 -
Customer Service is Engagement Featuring Jeffrey Hayzlett
Publié: 17/11/2020 -
Optimize Your Feedback Loop Featuring Josh Liebman
Publié: 10/11/2020 -
Eradicating Mediocrity in Customer Service Featuring Daniel Rodriguez
Publié: 03/11/2020 -
Automate the Process, Never the Relationship Featuring Matthew Barnett
Publié: 27/10/2020 -
Focus on the Customer, Not the Sale Featuring Lou Gallagher
Publié: 20/10/2020 -
Understanding Gen Z as Customers and Employees Featuring Jason Dorsey
Publié: 13/10/2020 -
A Customer Experience They Can’t Refuse Featuring Steven Van Belleghem
Publié: 06/10/2020 -
Mystery Shop Your Customer Experience Featuring Claire Boscq-Scott
Publié: 29/09/2020 -
The Right Way to Measure Amazing Customer Service Featuring Jerry Campbell
Publié: 22/09/2020
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know in order to take their success to the next level. Amazing Business Radio airs every week on, itunes, Soundcloud, and other platforms and channels.
