Airbnb Hospitality by Voice - Petar Ojdrovic, Home Service

Petar Ojdrovic is the founder of Home Service, a voice-based solution for vacation rental management that Improves the guest experience while helping hosts save time and drive 5 star reviews. I'm also joined by my co-host, the inimitable Charlie Cadbury, CEO of Say It Now, who elevates the discussion with his vast experience of building apps for the travel and hospitality industries. In this episode we learn about the typical problems vacation rental hosts and guests face during their stays in vacation rentals like Airbnb, and how hosts can use voice to tackle these. We cover designing a human into the loop, the ways multimodal should be used, how to improve intent resolution. Charlie introduces us to the concept of a crap wizard, and how you can avoid having your voice app users feel like one, and Petar shares advice for budding voice developers and startup founders. This in-depth conversation really showcases the potential of voice to gather data and offer value to users. Links from the show:Home Service: https://homeservice.ai << use code VOICETECH15 for $15 off annual subscription Home Service on Twitter: https://twitter.com/homeserviceappHome Service Blog: https://homeservice.ai/blog  The necessity of Multi Modal: http://bit.ly/2IyPdtUAutomating AirBnB and Vacation rental management: http://bit.ly/35gj7NhDriving growth metrics: http://bit.ly/2OrUtTNSay It Now: https://www.sayitnow.ai/  Say It Now Twitter: https://twitter.com/sayitnow_ai  Say It Now LinkedIn: https://www.linkedin.com/company/say-it-now  Charlie Cadbury on Twitter: https://twitter.com/charlesCadburyVolara: https://volara.ioVirtual Concierge Service: https://www.virtualconciergeservice.comSponsors:Manning books: https://www.manning.com 40% off all books code: PODVOICETECH19 AllAboutVoice Conference, Munich, Oct 11: http://bit.ly/30pzhAW - 15% discount with code VOICETECH Find us here:WebsiteApple PodcastsSpotifyYouTubeDiscordLinkedInXRedditPatreoncarl@voicetechpodcast.com ★ Support this podcast on Patreon ★