S1E20 - Sorry Seems To Be The Smartest Word: When Brands Apologize
Under the Influence with Terry O'Reilly - Un podcast de Apostrophe Podcast Network - Les samedis
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Over the lifetime of a company, mistakes happen. When those mistakes cause damage, it's appropriate for a brand to apologize. Yet, it rarely happens. This week, we look at the companies that chose to apologize. Hosted on Acast. See acast.com/privacy for more information.
