Prakash Pattni - IBM: The winners in the Financial Services will be those maniacally focused on customers

Prakash Pattni is MD, Financial Services Digital Transformation, responsible for partnering with financial services clients to deliver their transformational outcomes through IBM Cloud. Prakash spent over 20 years working at esteemed banks, such as JPMorgan and Goldman Sachs. Bringing deep financial services experience gained across technology, investment banking operations and finance and has led numerous initiatives including public cloud transformation, agile and product model implementation and infrastructure modernization. Prakash uses his extensive client side experience and understanding of the challenges faced by financial services organizations to help IBM clients accelerate their digital transformation journeys. Today he is joined by Ioan Iacob, Founder and CEO of FlowX.ai, and in today's show we discuss the most important perspective changes needed for a technology company to embrace for the financial services industry today.