Consumers and Standards series | Episode 1 | World Consumer Rights Day

Part of the BSI Education Podcast - Consumers and Standards series, in association with CPIN - the independent consumer and public interest network.Standards are everywhere, making consumers’ lives safer, fairer and easier. Whether you’re using a mobile phone, shopping online or travelling abroad, standards behind the scenes are setting good practice for organizations that make goods and provide services.In this 1st episode of the series Helena Leurent, Director General of Consumers International - the organization behind #WorldConsumerRightsDay – talks to Matthew about this year's theme of #NoPlasticPollution and how international standards play an important role in delivering consumer rights. Matthew also speak to CPIN Chair Julie Hunter and BSI Consumer Policy Manager Sadie Dainton on the history of consumer rights and representation, and what's to come in the rest of the series.#bsiedpod. [email protected]. bsigroup.com/education.