282 TPS How to Complain and Get What You Want
The Public Speaker's Quick and Dirty Tips for Improving Your Communication Skills - Un podcast de QuickAndDirtyTips.com
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There is a right way and a wrong way to complain. Lisa B. Marshall, The Public Speaker, explains how NOT to complain and how to complain and get what you want. Read the transcript: http://bit.ly/1Kf0XbW
