Transform Your Business Model: Implementing After-Action Reviews and Creating a Value Proposition with Ron Baker (Part 2)

Are you looking for ways to improve performance and deliver value to your clients? Tom and Adam welcome back Ron Baker, founder of the VeraSage Institute, for the second episode in this two-part series. Ron discusses how after-action review, a tool for learning and improving, can be applied in a variety of contexts, from sales calls to client delivery. Ron emphasizes the importance of mastering the after-action review internally before implementing it externally with clients and the importance of guiding clients toward their desired future, rather than just providing day-to-day services.