#313 The AI Trust Equation: Ken Lonyai on Ethical Design and Societal Impact

Unlock the secrets of AI's role in our future as I welcome back Ken Lonyai, a mastermind in product and design, for a critical examination of trust in artificial intelligence. Touching on the intriguing parallels of AI's growth to that of the internet's surge in the late '90s, we unravel the complexities of bias and human manipulation that challenge our reliance on AI. Ken brings his expertise to the table, showcasing real-world examples where AI has mirrored societal biases and discussing the necessity of clarity in AI data training—a pivotal factor for technology's trustworthiness. As our conversation moves to the business side of AI, skepticism meets open-source optimism. We scrutinize the true intentions behind AI conglomerates and the authenticity of the trust placed in their leadership. The pressing reality of AI's influence on job markets is laid bare, with a focus on genuine concerns over job displacement rather than science fiction. Moreover, we dissect the implications of recent tech blunders, like Google's Gemini, on the fragile trust between public and tech powerhouses, offering insights into how companies might rebound from such setbacks. Finally, we reflect on the broad societal impacts of AI, from the shaping of corporate cultures to the subtle yet significant consequences for tech titans who stick to their guns, citing Apple's recent fine as a poignant example. Ken and I consider the historical context of automation's impact on industries and the protective measures—or lack thereof—available to today's workforce amidst AI's relentless march. We cap off with a forward glance at how conversational AI could revolutionize user experience, dreaming up a future where traditional interfaces are a thing of the past, and conversations with technology become the norm. Join us for this enlightening journey into AI's present and future influence on our lives. More about Ken: http://kenlonyai.com 02:01 The Evolution of AI: Changes and Challenges 05:23 Can We Trust AI? Debunking Myths and Addressing Concerns 09:08 The Influence of Human Bias on AI and Its Implications 12:15 Exploring the Landscape of AI Models and Their Impact 17:54 The Role of Open Source in AI Development and Trust 20:39 Addressing AI's Mistakes and Corporate Agendas 26:08 The Future of Work: AI's Impact on the Workforce 26:40 The Impact of AI on Jobs and the Economy 27:58 The Evolution of Automation and Its Effects 29:39 Universal Basic Income: A Political and Economic Perspective 30:12 The Role of AI in Society and Its Misconceptions 33:22 Human-AI Collaboration: The Future of Work 38:10 The Future of User Experience (UX) and Voice Interfaces 46:29 Final Thoughts on AI and Its Potential