Katharine Manning on How to Lead with Empathy + Compassion

Katharine Manning is one of the most heart-centered people I have had the honor of connecting with. She is the author of The Empathetic Workplace: Five Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job (forthcoming HarperCollins February 2021) and the President of Blackbird. For fifteen years, Katharine advised the Justice Department on victim issues in its most challenging cases, from terrorism to child exploitation to large-scale financial fraud. Katharine now uses her expertise to help government, educational, and corporate institutions prepare for and respond to the challenges they face involving employees and members of the public who may be in trauma, from claims of sexual harassment or assault to large-scale impacts like the pandemic. A member of the California bar, Katharine also served as an attorney with the law firm Pillsbury Winthrop in San Francisco, where she represented Fortune 500 companies in class actions, insurance, and media cases. She is a graduate of Smith College and the University of Virginia School of Law. In this episode, Katharine and I went really deep into the topic of trauma and how we can support those who suffer from it, along with how we can help employees and coworkers in the workspace regarding trauma on the job. It’s a highly valuable conversation where we uncover how to tap into our intuition + existing skills on becoming more empathetic to others who are navigating trauma.  Plus, Katharine offers us solutions around building healthy boundaries and the importance of self-knowledge on our journey. In this Episode You’ll Learn:  All about today’s guest, Katharine Manning [ 0:45 ] Which experiences helped form Katharine and her body of work [ 6:25 ] What to do if we start to feel triggered [ 16:10 ] How trauma will continue to rear its head in our lives [ 21:00 ] What happens when we go through a traumatic experience [ 25:20 ] The importance of understanding empathy [ 28:30 ] How we can build healthy boundaries [ 32:55 ] Why self-knowledge will be critical on our healing journey [ 39:00 ] The ways to navigate Covid traumas [ 46:15 ]   Soul Shifting Quotes:  “No matter what comes up, we can get through it.” “Recognize both our power and our boundaries.” “Practice grounding and mindful breathing techniques.” “The path that we have can be so much more beautiful than anything we could have imagined.” “Part of being a leader is being willing to walk the walk.” Links Mentioned:  Learn my 7 Secrets to Uplevel Your Brand & Land Your Dream Clients  Grab your FREE training, How to Call in Your Tribe + Create Content that Converts  Text me at 603-931-4386 Learn more about Katharine by following her on Instagram or heading to http://www.katharinemanning.com. Learn about Blackbird: https://www.blackbird-dc.com. Get Katharine’s Book: http://www.katharinemanning.com/my-book/. Listen to The Empathetic Workplace. Tag me in your big shifts + takeaways: @amberlilyestrom  Did you hear something you loved here today?! Leave a Review + Subscribe via iTunes  Listen on Spotify