Joyce Chester, CEO, Chester County OIC: Trust & Creative Tension

On this episode of Speaking to Influence, Joyce Chester shares the challenge of staying connected to the community as a non-profit organization and how she works with her team to create new opportunities. Listen in as Laura and Joyce discuss empowering volunteers to embody the mission of your organization, teaching your staff to fail forward, and gathering feedback from hard conversations. Joyce also shares why she encourages creative tension and how to communicate in a way that makes sure your team is heard. Joyce Chester is the president and CEO of Chester County OIC, a non-profit organization that is dedicated to providing FREE adult basic literacy education and life skills programs that prepare individuals for employment leading to economic self-sufficiency. Joyce oversees the agency’s programs, personnel, financial affairs, and policy implementation. She also participates with the Board of Directors in the development of policies and programs, and represents the agency in public forums, advisory groups and outreach activities.You can connect with Joyce in the following ways: FaceBook: https://www.facebook.com/ChescoOIC Twitter: https://twitter.com/ChesCoOIC LinkedIn / Joyce Chester: https://www.linkedin.com/in/joyce-chester-b37966/ Instagram: https://www.instagram.com/chestercountyoic/ Website: https://ccoic.org/   To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.   You can connect with Laura in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/channel/UCWri2F_hhGQpMcD97DctJwA Facebook: Vocal Impact Productions Twitter: @Laura Sicola  Twitch: https://www.twitch.tv/vocalimpactproductions Instagram: @VocalImpactProductionsSee omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.