Powering field communications with audio (with Brian Elwood of Xcel Energy)

Audio is a fantastic way to communicate with field-based employees wherever they are, regardless of their schedule, with the devices that they already have. In this episode, Brian Elwood, GM of Customer and Community Service at Xcel Energy, shares: His challenges using other forms of communication with a field-based teamHow he has organically grown his channelAdvice for other organizations considering audioXcel Energy is a gas and electric utility company that serves over 5 million cus...