[REPLAY] - #42 - Hard Lessons Learned as a CX Professional in the digital world

In this episode, I share the 3 hardest lessons I've learned as a CX professional in the digital world – and how you can avoid them. There's no need to waste time trying to be the perfect digital professional. Save yourself the heartache by listening to the key mistakes I made during a decade-plus as a CX expert. My hindsight is your path forward!If you’re short on time, I’ve also condensed all the key tips in this quick-read version right here.Useful links:Sign up for the free CX mini-courseS...